We support people affected by hoarding by providing practical ‘hands on’ help. We are non-judgemental and always adopt a person-centred approach. We never force a client to let go of anything they are not ready to, or work at a pace that is too challenging for them. Clearing a hoarded home takes time and patience, and we believe that developing a compassionate and trusting relationship with a client is vital to achieving long-term success.

We firmly believe that it is never ok to carry out a ‘surprise’ clear-out since, even with the best of intentions, this type of intervention causes more harm than good. Having a clear-out without a sufferers’ permission will likely cause trauma and lead to broken trust and increased isolation. Our first rule of thumb is ‘do no harm’.

We understand that clearing out alone won’t ‘cure’ hoarding; it needs an emotional, mental and practical approach. That is why we often work in collaboration with therapists as well as health and social care teams to ensure a client receives all the support they need.

Supporting Family and Friends

Family and friends are often the first people to get in touch with us about a loved one who hoards. Family and friends can become frustrated following failed attempts to help their loved one; they often feel helpless and do not know what else they can do to help.

We support family and friends by helping them to realise that the ‘stuff’ is only a symptom of another issue. We help them to understand that hoarding is a complex condition, often rooted in trauma or related to anxiety or another mental health condition. We are empathetic and we know how important it is for family and friends of someone who hoards to have someone who will listen to them with respect and without judgement.

Help You Can Trust

Linda is proud to be the only certified Hoarding Specialist in the UK; she is an accredited member of the Institute for Challenging Disorganisation.

Linda firmly believes that adopting a holistic approach to the removal of emotional and environmental clutter will ensure long-term solutions and benefits to a person who compulsively acquires, saves and hoards.