Hoarding Disorder is recognised by the World Health Organisation as a distinct and complex mental health condition.

“Hoarding disorder is characterised by accumulation of possessions due to excessive acquisition of or difficulty discarding possessions, regardless of their actual value. Excessive acquisition is characterized by repetitive urges or behaviours related to amassing or buying items. Difficulty discarding possessions is characterized by a perceived need to save items and distress associated with discarding them. Accumulation of possessions results in living spaces becoming cluttered to the point that their use or safety is compromised. The symptoms result in significant distress or significant impairment in personal, family, social, educational, occupational or other important areas of functioning.”

~ International Classification of Diseases (ICD-11), World Health Organisation

But not all clutter is linked to hoarding. A person who lives in a cluttered and chaotic home could be ‘chronically disorganised’ as a result of cognitive impairment. Alternatively, someone could be ‘situationally disorganised’ following a traumatic life event.

Chronic disorganisation is the result of the bad fit between people who organise unconventionally and the very conventional organising methods which exist for them to use.

Judith Kolberg, Industry Pioneer

Is clutter affecting your life?

  • Are you concerned about what others might think of you if they knew about the clutter in your home?
  • Do you have to move things in order to complete tasks in your home?
  • Do you often buy things you already have because you don’t know where things are in your home?
  • Do you avoid having people in your home because of the clutter?
  • Do you have spaces in your home you can’t use the way you would like to because of clutter?
  • Has your family life suffered as a result of the clutter in your home?
  • Are you worried about the amount of clutter in your home?
  • Do you struggle to find things when you need them because of clutter?
  • Have you incurred debt you can’t really afford as a result of the clutter?
  • Do you have to be careful when walking through your home in order to avoid tripping over objects?
  • Have you neglected taking care of things that need to be done in your home because of the clutter?
  • Do you feel overwhelmed by the clutter in your home?

If you answered yes to some or all of the questions above, and you would like to find out how we can help, please don’t hesitate to get in touch – we’d love to hear from you.


We receive referrals from a variety of sources, including housing, health & social care, emergency services, environmental health, and support organisations. We also receive referrals direct from sufferers or their loved ones.

Our process is simple and straightforward: contact us and we’ll come back to you to arrange an initial consultation to discuss your needs, and then put a plan in place to meet your requirements.