for individuals

Clutter & Hoarding

Hoarding Disorder is recognised by the World Health Organisation (WHO) as a distinct mental health disorder.

Hoarding is a complex mental health condition made up of three connected problems:
These problems can lead to significant amounts of clutter which can severely limit the use of living spaces, pose health and safety risks, and result in significant distress and/or impairment in day-to-day living.

But not all clutter is linked to hoarding. A person who lives in a cluttered and chaotic home could be ‘chronically disorganised’ as a result of cognitive impairment. Alternatively, someone could be ‘situationally disorganised’ following a stressful life event.

Is your clutter an issue?

  • Are you concerned about what others might think of you if they knew about the clutter in your home?
  • Do you have to move things in order to complete tasks in your home?
  • Do you often buy things you already have because you don’t know where things are in your home?
  • Do you avoid having people in your home because of the clutter?
  • Do you have spaces in your home you can’t use the way you would like to because of clutter?
  • Has your family life suffered as a result of the clutter in your home.
  • Are you worried about the amount of clutter in your home?
  • Do you struggle to find things when you need them because of clutter?
  • Have you incurred debt you can’t really afford as a result of the clutter?
  • Do you have to be careful when walking through your home in order to avoid tripping over objects.
  • Have you neglected taking care of things that need to be done in your home because of the clutter?
  • Do you feel overwhelmed by the clutter in your home?

Getting help

We support people affected by clutter and hoarding by providing practical ‘hands on’ help. We are non-judgemental and always adopt a person-centred approach. We would never force a client to let go of anything they are not ready to, or work at a pace that is too challenging for them. Clearing a cluttered home takes time and patience, and we believe that developing a compassionate and trusting relationship with a client is vital to achieving long-term success.

We understand that clearing out alone won’t ‘cure’ hoarding; it needs an emotional, practical and therapeutic approach – which is why we often work in collaboration with related professionals in housing, health and social care – to ensure a client receives all the support they need.

Family and friends are often the first people to get in touch with us about a loved one who hoards. Family and friends can become frustrated following failed attempts to help their loved one; they often feel helpless and do not know what else they can do to help.

We support family and friends by helping them to realise that the ‘stuff’ is only a symptom of another issue. We help them to understand that hoarding is a complex condition, often rooted in trauma or related to anxiety or another mental health condition. We are empathetic and we know how important it is for family and friends of someone who hoards to have someone who will listen to them with respect and without judgement.

Make a referral

We receive referrals from a variety of organisations including, emergency and environmental services; housing; health & social care; third sector support agencies.
We also receive referrals direct from sufferers or their loved ones. To make a referral send an email or call Roger on 07421 329 380.
Clouds End CIC
West Midlands and Warwickshire, Wigan, Wales
Hoarding UK
Hoarding Disorders UK
Berkshire, Buckinghamshire, Gloucestershire, Oxon, Wiltshire
Rainbow Red
Surrey, SW London (Kingston upon Thames, Merton, Richmond upon Thames), South Middlesex (including Staines, Feltham, Twickenham, Sunbury-on-Thames) cherry@rainbowred.co.uk